Automated Collection Services, Inc. 2802 Opryland Drive, Nashville, TN 37214 800-467-2316 help@acsi.net

Consumer Survey

Thank you for giving us the opportunity to serve you better by participating in a brief survey.
Based on your recent experience with ACSI, please answer the following questions.
Please note that all fields are required.
On a scale of 1 to 5, with 5 = Strongly Agree and 1= Strongly Disagree:

1. My call was answered promptly.
Strongly Disagree 12345 Strongly Agree

2. The representative was knowledgeable about my account.
Strongly Disagree 12345 Strongly Agree

3. The agent was courteous and willing to help me.
Strongly Disagree 12345 Strongly Agree

4. The agent was thorough and explained my account options.
Strongly Disagree 12345 Strongly Agree

5. I feel the agent was attempting to provide assistance.
Strongly Disagree 12345 Strongly Agree

6. Overall, I am satisfied with my ACSI telephone call today.
Strongly Disagree 12345 Strongly Agree